Privacy Policy

Last Updated: October 2026

Trimlight of Northwest Ohio, LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, trimlightnwoh.com (the "Website"), contact us, respond to our advertising, or use our permanent lighting services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name
• Email address
• Phone number
• Mailing address
• Service address and ZIP code (the home or business where lighting would be installed)
• Details about your project that you choose to share with us
• Payment information (processed securely through third-party providers)

This information may be collected through our Website contact form, quote and estimate requests, lead forms on Facebook and Instagram, appointment scheduling, online payments, or direct communication by phone, text, or email.

Facebook & Instagram Lead Forms

If you submit a request through one of our lead forms on Facebook or Instagram, Meta Platforms, Inc. shares the information you enter on that form (such as your name, phone number, email address, and ZIP code) with us so we can respond to your request. Meta's handling of your information is governed by Meta's Privacy Policy.

Automatically Collected Information

When you visit our Website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device information
• Pages viewed and time spent on pages
• Referring URLs

This data helps us understand how visitors use our Website and improve performance and user experience.

How We Use Your Information

We may use your information for the following purposes:

• To respond to inquiries and provide quotes, estimates, or services
• To schedule estimates and installations and manage customer accounts
• To process payments and transactions
• To communicate updates, confirmations, or service-related information
• To send marketing or promotional communications (with your consent)
• To improve our Website, services, and marketing efforts
• To comply with legal obligations

Marketing & Communications

With your consent, we may send marketing emails, newsletters, or promotional messages via email or text. You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails
• Replying "STOP" to text messages
• Contacting us directly

Opting out of marketing messages will not affect service-related communications.

Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to:

• Analyze Website traffic and performance
• Improve functionality and user experience
• Support advertising and remarketing efforts

Cookies do not collect personally identifiable information unless you voluntarily provide it. You can disable cookies through your browser settings, though some features of the Website may not function properly.

Third-Party Tools & Services

We may use trusted third-party services, including but not limited to:

• Website hosting and form processing providers (e.g., Netlify)
• Advertising platforms (e.g., Meta / Facebook and Instagram, including the Meta Pixel; Google Ads)
• Analytics providers (e.g., Google Analytics)
• Payment processors

These providers may collect information in accordance with their own privacy policies. We do not control how third parties collect or use your data.

Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information:

• With service providers who assist us in operating our business
• To comply with legal requirements or lawful requests
• To protect our rights, property, or safety

All service providers are required to safeguard your information.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. Sensitive information, such as payment data, is transmitted securely through encrypted channels.

While we take security seriously, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Text Message Communications (SMS)

By providing your phone number and opting in, you consent to receive text messages from Trimlight of Northwest Ohio, LLC related to:

• Appointments and estimates
• Quotes
• Invoices
• Service updates
• Marketing communications (if consented)

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying "STOP." For assistance, reply "HELP."

We do not sell or share SMS consent or phone numbers with third parties for marketing purposes.

Your Rights & Choices

You may:

• Request access to your personal information
• Request corrections or updates
• Opt out of marketing communications

To exercise these rights, contact us using the information below.

Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Third-Party Links

Our Website may contain links to third-party websites, including Trimlight.com and our social media pages. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Trimlight of Northwest Ohio, LLC
Phone: 419-460-0399
Email: trimlightnwoh@gmail.com
Mailing Address: Toledo, OH